Robin Hood FAQs

Do you have a question about something at Robin Hood? Read through our Frequently Asked Questions and click on them to find the answers you're looking for!

Read through our most Frequently Asked Questions and click on them to find the answers you're looking for!

Caravan Hire
We do not have any caravans with ramps, all our caravans have either two or three steps with a hand rail. A copy of our access statement is available on request. Please call us on 01653 628391 to discuss your personal requirements.
Keys are available between 2pm and 6pm on the day of arrival. Please notify us in advance if you intend arriving after 6pm or on a later date. Check-out is 10am. Further information is emailed to guests approx 72 hours before arrival. If it is not received, please call us on 01653 628391
There are a whole host of activities available, please view our local attraction pages to find out more.
We provide duvets and pillows; you must bring your own sheets, duvet covers and pillow cases. Please contact us on 01653 628391 if you would like to hire bedding pack. Other essential items to bring are towels, tea towels, table linen and don't forget your loo roll.
We do hire out bedding for our static caravans. Bedding must be booked in advance to ensure we have sufficient supplies - at least 48 hours in advance. Please note that beds will not be made up for you.
You can bring an extra car, however it must be left in the car park area. Please do not park extra cars on the grass.
Our two-bedroom caravans can sleep up to 6 people. Two bedroom models have 1 double room, 1 twin room and a pull out double bed in the lounge area. The three bedroom models have an extra twin bedroom in addition to the beds mentioned above so will sleep up to 8 people.
We do allow dogs in to some models of caravan, please see the price list for details. The price is £20.00 per dog per week, or £3.50 per dog per night on short breaks. Please note all dogs must be kept on a lead at all times. Please exercise your dog in the correct areas and pick up any accidents they might have.
Facilities
We would advise against having a supermarket shop being delivered since, in the past, we have had supermarket deliveries arrive before guests. Unfortunately we can not accept supermarket deliveries on behalf of guests nor do we have any storage facilities to keep your shopping until you arrive. You must arrange to meet the driver outside reception as delivery vehicles are not allowed on the park. A shop on site has everyday essentials for your arrival with another village shop within walking distance. We also encourage guests to use some of the great farmers markets, farm shops and other local, independent stores in the area. Our nearest town of Malton has Morrisons, Asda and Sainsburys Local - all of which are open unil 10pm.
For guests hiring our static caravans, your password will be displayed inside your caravan on arrival. For those in touring caravans/motorhomes, you'll find the password in your arrival information. This guest WiFi is provided free of charge. Whilst download speeds are limited, to ensure compliance with our fair usage policy, you are able check your emails, browse the web and check in with your facebook friends - don't forget to tag us in your photos!
Seasonal Pitches
The caravan park is open from 10.30am on 1st March to the 31st October at 3.00pm
The site closes at 3pm on the first Sunday in November, it will then re-open on the 1st March. During this period you can visit your caravan at any time, however you must leave your car in the entrance and walk to your caravan. Vehicular access to the main site is prohibited. Please note that there will be no water or electricity to the caravan.
Yes, we will show you the available pitches suitable for your caravan which you will be able to choose from.
You can keep your awning up for the season if you choose. Awnings left up will be at the owners own risk.
Yes. Winter storage is included in the seasonal pitch price. Your caravan will stay on a hardstanding pitch throughout the close season.
No. Your electricity is on a digital meter read in October, you pay for exactly what you use during the season.
Touring Caravans & Motorhomes
Yes, all of our super pitches are now hardstanding with a gravel surface and we do ask that guests ensure their awnings and their straps/pegs are securely fastened within the hardstanding area of the pitch.
You can park your car next to your caravan, if you have an extra car it must be parked in the car park.
The use of raised barbecues is permitted - gas or charcoal. Please use a fireproof container not directly on the ground. Do not place hot ashes into any refuse container as they are a fire risk. We do not allow open fires, wooden stoves, fire pits or the use of wood on BBQs.
We do allow dogs on the camping field - a maximum of 2 per unit. There is no extra charge for dogs. Please note all dogs must be kept on a lead at all times, and exercised in the correct areas.
We can not accept touring caravans longer than 26ft on our hardstanding pitches.
Pitches are available from 2pm on the day of arrival until 11am on the day of departure.
If you have a preference, please let us know as we will always try our best to meet requests when notified in advance. Please let us know if you have any accessibility requirements so we can allocate the most suitable pitch for you. Please contact us for a copy of our access statement or call us on 01653 628391 to ensure we meet your needs.
Yes, we have three chemical disposal units on site. Please refer to our site plan, emailed to guests prior to arrival, for their location.
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